Effective Date: May 7, 2025

Email Address: info@brightgridenergy.online

At Bright Grid Energy, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

• Personal information (e.g., name, address, phone number, email)
• Payment and billing information
• Usage data and service preferences
• Browser and device information

2. How We Use Your Information

• To provide electricity services and manage accounts
• To process payments and send billing statements
• To improve customer support and service efficiency
• To send important updates and promotional offers (with consent)

3. Sharing Your Information

We do not sell your personal information. We may share it with trusted service providers who help us operate our business, as required by law, or to protect our rights.

4. Cookies and Tracking

We may use cookies to enhance your browsing experience and gather analytics on site usage. You can manage your cookie preferences in your browser settings.

5. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You may also opt-out of marketing communications at any time.

6. Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@brightgridenergy.online